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Responsible Gaming

Cobber Casino is committed to promoting safer gambling and helping players keep their gaming enjoyable, controlled and within their means. Gambling should be treated as entertainment, not as a way to make money or solve financial problems.

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Our approach to safer gambling

Responsible gambling means making informed decisions about whether, when and how you play. Before opening a game, consider whether gambling is suitable for your circumstances, budget and wellbeing. Only play with money you can afford to lose, and avoid using money needed for rent, bills, food, savings or other essential commitments.

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Gambling outcomes are determined by chance. Previous results do not make a future win more likely, and no system can guarantee a particular result. A win should not be treated as regular income, and losses should not be viewed as something that must be recovered through further play.

Cobber Casino supports players who choose to set boundaries around their gambling. Safer play includes understanding the games, deciding on limits before you start, taking regular breaks and stopping when your planned session or budget has ended. If gambling is causing concern for you or someone close to you, support is available.

Key principles

Gamble for entertainment, not as a source of income.
Set a spending limit before you play and keep to it.
Set a time limit and take regular breaks away from the screen.
Never chase losses or increase your stake to try to win back money.
Do not gamble when affected by alcohol, drugs, stress, anger or strong emotions.
Do not borrow money, use credit intended for essential expenses or sell belongings to gamble.
Keep gambling separate from household finances and important financial commitments.
Never allow another person to use your account, and do not use another person's account.
Only adults who are legally permitted to gamble should access gambling services.

Before and during your play

A short plan can help you stay in control. Decide how much time and money you are comfortable spending before you begin. Your budget should be an amount you can lose without affecting your day-to-day needs. Once that budget has been used, stop playing rather than adding more funds.

Questions to ask yourself

Can I afford to lose the amount I intend to spend?
Have I paid my essential bills and allowed for other financial commitments?
Am I playing because I want entertainment, or because I need money?
Would I be comfortable telling someone I trust how much I am spending?
Am I in a calm state of mind and able to make clear decisions?
Have I set a time to stop, even if I am winning or losing?
Will gambling interfere with work, study, sleep, relationships or other activities?

During a session, monitor both your time and your spending. Do not rely on a winning streak to decide when to stop. Winning can encourage longer sessions and larger stakes, while losing can create pressure to continue. Both situations can lead to decisions that are different from the plan you made beforehand.

Consider using practical reminders, such as a timer, a personal spending record or a separate entertainment budget. Take breaks to do something away from gambling, and avoid playing late at night or when tired. If you feel frustrated, anxious or unable to stop, end the session and take time away before making any further decision.

It can also help to discuss your plan with a trusted family member or friend. An honest conversation may make it easier to notice changes in your behaviour and stay accountable to the limits you have chosen.

Safer-play tools and account restrictions

Depending on the services available to you, account controls may help you manage your gambling. These controls can include spending limits, deposit limits, session reminders, time-out periods, activity statements or self-exclusion. Read the instructions for each control carefully, as a restriction may apply to a particular account, product or period.

Setting a limit

Choose a limit before depositing or playing. A limit should reflect your personal circumstances and should not be changed simply because you have lost money or are trying to continue a winning session. If you find yourself regularly increasing a limit, consider taking a break or asking for support.

Taking a time-out

A time-out can give you space away from gambling for a chosen period. Use this option if you feel distracted, frustrated or concerned about your play. During a break, avoid creating another account or using another person's account to continue gambling. A break is most effective when you use the time to review your budget and consider whether further play is appropriate.

Self-exclusion

Self-exclusion is a stronger restriction for people who want to stop gambling for a longer period or do not feel able to control their play. If you choose self-exclusion, follow the available process and provide the information needed to apply the restriction. Do not attempt to bypass it by opening another account or accessing an account belonging to someone else.

If you believe you need a restriction, act early. You do not need to wait until gambling has affected your finances, health or relationships. Where account support is required, use the relevant support or account-management channel made available by the service. Do not share passwords or payment details with anyone.

Recognising concerns and finding support

Gambling can become difficult to manage gradually. Warning signs may include spending more time or money than planned, hiding gambling from others, feeling guilty after playing, borrowing money, missing work or appointments, neglecting relationships, or repeatedly trying to win back losses. You may also notice mood changes, poor sleep, stress or difficulty concentrating.

Other signs include thinking about gambling throughout the day, becoming restless when trying to stop, increasing stakes to get the same excitement, or returning to gambling soon after deciding to quit. A person does not need to experience every sign before seeking help. If gambling is affecting your decisions, finances, health or relationships, consider speaking with someone now.

Steps you can take

Stop playing and avoid making further deposits while you consider your next step.
Tell a trusted person what is happening and ask them to support your plan.
Review bank and account activity so you understand the amount and time involved.
Use available limits, time-outs or self-exclusion controls.
Contact a qualified gambling counsellor or an Australian gambling support service.
If financial problems are involved, consider speaking with a financial counsellor as well.
If you feel unsafe, overwhelmed or at immediate risk, contact emergency services or an appropriate crisis support service.

Australian players can look for confidential help through Gambling Help Online, state and territory gambling support services, community health services or a qualified counsellor. These services can provide information, counselling and practical guidance for players, families and friends. Support is available whether you are trying to reduce your gambling, take a break or stop completely.

Protecting young people

Gambling services are for adults who are legally permitted to use them. Do not allow a person under the applicable legal age to access your account, view gambling activity or use your payment method. Keep account credentials and devices secure, and use appropriate parental controls on shared devices. If you suspect that an underage person has accessed an account, stop the activity and seek account support.

Responsible gambling is a shared responsibility. Cobber Casino encourages players to set clear boundaries, use available protections and seek assistance early when gambling no longer feels enjoyable or controlled. Your wellbeing should always come before continuing to play.